PRIVACY POLICY

Applicable on March 4, 2025  

The website www.changenow-communities.org is operated by the ChangeNOW Communities association (hereinafter “ChangeNOW Communities”), having the quality of controller or co-controller in the sense of the regulations on personal data, in particular the General Regulation (EU) No. 2016-679 on the The General Data Protection Regulation (GDPR).

1. What personal data is collected?

According to the services of the Sites used and your choices of parameter setting (in particular with regard to the cookies and other tracers), the Personal Data concerned are: 

Your last name, first name, title, email address, company name, company postal address, company activity, business telephone number, information relating to your professional life, your level of responsibility, comments and information transmitted by your employer or a third party in the context of your activities.

The data from your navigation on our website: type of device used (computer, laptop, tablet), connection IP addresses, pages visited on the sites, connection time, traffic data, number of visits to the sites.

 (hereinafter “Data”).

We may allow you to share information about our Services on the websites (in their fixed or mobile version, including the corresponding applications) of social networks (Facebook, Twitter, etc.), in particular via the sharing buttons. We remind you that access to these Social Networks requires your acceptance of their contractual conditions that include provisions relating to the Personal Data Regulations for the processing carried out by them, independently of our pages on said Social Networks.

To learn more about the protection of your Personal Data when browsing these Social Networks, we invite you to consult their respective privacy policies.

2. How do we collect your Personal Data?

The Data is collected either on the basis of

  • Your consent.
  • The contract you have signed with us. 

In accordance with our legitimate interests to send you communications when you are a customer or professional to ensure the security and proper functioning of the Sites or to defend our rights. 

In accordance with a legal obligation and in particular concerning the hosting of Data, the conservation of information or the defense of your rights.

3. Why do we collect your personal data?

Thus, your Data is collected in order to:

  • Respond to your requests for support, contact and questions.
  • Enable you to register as a volunteer and participate in ChangeNOW Communities’ Events and actions in this capacity.
  • Enable you to become part of the ChangeNOW Communities community and send you information about our actions.
  • Allow you to share content on your social networks.
  • Host your Data.
  • Improve our services and the functionalities of our tools through statistics.
  • Ensure the security of the Sites.
  • Guarantee the exercise of your rights, in particular your right to your image.
  • Defend our rights.
  • Distribute images and videos of Events and our actions.
  • Collect and share testimonials from participants, volunteers, etc.

 

When the processing of your Data is essential to the association ChangeNOW Communities to achieve the purpose or purposes described above, the relevant fields are marked with an asterisk. If you do not complete these mandatory fields, ChangeNOW Communities will not be able to respond to your requests and/or provide you with the requested products and services.

4. To whom do we transfer your personal data?

In its capacity as data controller, ChangeNOW Communities may pass on your personal data to (i) any subcontractors for exclusively technical and logistical reasons (web hosting and maintenance service providers, moderators, database management service providers, our service providers in charge of Events), (ii) partners and co-controllers whose identity is indicated prior to each processing operation, and where applicable (iii) press contacts, in accordance with the purposes described above.

If you accept our General Terms and Conditions, your Data may be used to send you information about ChangeNOW Communities’ actions and news. Social network companies and emailing service providers may therefore be recipients of your Data. It may also be shared, subject to your consent, with ChangeNOW Communities’ partners for commercial prospecting purposes.

Our audience measurement and advertising content improvement partners may also receive your Data.

If you agree, your Data may be made public (e.g. photos or testimonials), in which case anyone may access your Data.

Finally, ChangeNOW Communities may disclose your Personal Data to third parties where such disclosure is required by law, regulation or court order, or where such disclosure is necessary to protect and defend its rights.

5. Transfers of data outside the European Union

The recipients of your Data may be located abroad, including outside the European Economic Area. Any transfer of your Data outside the European Economic Area is made with appropriate guarantees, including contractual, in accordance with the applicable regulations on the protection of personal data. A copy of the guarantees implemented by ChangeNOW is available upon request to: contact@changenow-communities.org

6. What are your rights ?

In accordance with the regulations in force, you have the right to access and rectify your Data, as well as the right to ask for their deletion, to object to their processing and to obtain their limitation or portability insofar as this is applicable.

You may also object to your Data being used for reasons relating to your particular situation or implemented for commercial prospecting purposes in order to draw up your customer profile; in this case you will no longer be able to benefit from personalized offers or services.

These rights can be exercised directly with ChangeNOW by email at: contact@changenow-communities.org. A proof of identity may be requested.

In addition, you may at any time request to no longer receive our communications relating to our offers, news and events by using the hyperlink provided for this purpose in each email we send you.

7. How long do we keep your personal data?

When you send us your contact details, your Data will be kept by ChangeNOW Communities for a period of five (5) years from the end of the contractual relationship. At the end of this period, the Data (i) will be archived for accounting and evidentiary purposes during the applicable legal prescription periods or (ii) will be destroyed if the said periods have expired.

In the event that we collect bank details, these will be kept securely for the time required to validate your order and make payment, and will then be deleted in accordance with the regulations applicable to the purposes pursued. For claims management purposes, your Data may be kept in an intermediate archive as evidence.

Lastly, connection logs collected, subject to your consent, as part of the cookies and other tracers implemented on our Site, will be kept in accordance with applicable regulations for a period not exceeding thirteen (13) months. For more details, see our Cookies policy.

8. Contact information for the Data Protection Officer (DPO) and right to file a complaint

For any question related to the collection and processing of your Data by ChangeNOW or the exercise of your rights, you can contact by email our Data Protection Officer at the following address: contact@changenow-communities.org

ou also have the right to refer to the Commission Nationale de l’Informatique et des Libertés (CNIL), 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07, any complaint relating to the way in which ChangeNOW Communities collects and processes your Data

 

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